5 Questions You Should Ask Your QuickBooks Enterprise Hosting Provider

 

QuickBooks' sophisticated features make it a favourite among accountants and CPA company owners. Indeed, among small and medium enterprises worldwide, it is among the most widely used accounting programmes.

However, when integrated with cloud computing capabilities, QuickBooks becomes much more beneficial for accountants. They can choose remote access, teamwork, real-time QuickBooks file updates, etc.

However, picking a reputable cloud hosting company for QuickBooks hosting is crucial if you are an accountant and want to receive these extra benefits.

Many cloud solution providers are readily available online. However, it is recommended that you ask each of them some critical questions about their services before employing one of them.

Here are five questions you should ask a QuickBooks hosting company:

1. How many customers do you provide QuickBooks hosting services for?

This query should be directed first and foremost at a cloud hosting company. You want to discover more about their reputation in the marketplace.

You can feel secure about the provider's reputation if it has already provided QuickBooks hosting to hundreds of happy customers. People must endorse the provider to their acquaintances for all the good factors about the services offered.

This question's response can also give you further information about the service provider's background, which will be helpful in the future.

2. How Do I Access Customer Support Services?

Some accountants only know the technical specifics of how cloud technology operates. As a result of learning about the advantages of hosting the QuickBooks desktop version on the cloud, they hire a cloud solution provider.

But what if there is a problem with the cloud-hosted QuickBooks that prevents you from using it?

In such circumstances, you require a reputable cloud hosting provider with a customer support team always on hand to assist you. Therefore, choose someone accessible via the phone, chat, or email which provides support services around the clock.

3. What Security Steps Do You Take to Protect data?

The fact that the cloud guarantees data safety is one of the key reasons you are eager to make the switch.

You should know how your data is protected when stored on the cloud.

To safeguard you from online dangers like ransomware and DDoS, reputable QuickBooks hosting providers typically have several security precautions. These consist of data encryption, firewalls, multi-factor authentication, intrusion detection and prevention systems (IDS/IPS), and similar tools.

Not only that, but they also continue to be ready for disruptive occurrences like natural catastrophes to guarantee that you can function uninterruptedly in the cloud. For optimum uptime of up to 99.999% for all their clients, they also provide a pre-built disaster recovery and business continuity system.

Therefore, before deciding to host your QuickBooks, find out if they use these cutting-edge security methods from the cloud solution provider.

4. Are You A Host Authorized By Intuit?

Regardless of the QuickBooks version, it would be best if you considered this important criterion. Being an Intuit Authorized Host means that Intuit supports you in the market as a capable QuickBooks service provider. Before selecting a commercial host or commercial standard as part of its hosting programme, Intuit performs the necessary analysis.

You may rest easy knowing that the hosting provider can handle your business needs.

5. What Is Your Uptime?

Ask about their uptime guarantee when choosing a cloud service provider to host your QuickBooks application and data.

The term "uptime" refers to the number of hours that the provider of QuickBooks guarantees will be available. The trustworthy cloud service providers on the market guarantee an uptime of 99.999 per cent, which translates to an annual downtime of no more than 6 minutes.

Additionally, ensure that the SLA includes the uptime figure so that the cloud hosting provider is bound by law to provide the uptime. One may feel overwhelmed by a large selection of QuickBooks hosting companies. But you can get a good sense of which one to pick by asking them questions about their line of work.

Verito is one of the best QuickBooks cloud hosting services. A cloud hosting company doesn't only store your QuickBooks data there, after all. It also collaborates with you so that you can gain more experience and work for additional clients.

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